Arif Djunaidy, Nisrina Fadhilah Fano, Vol. 18, No. 8, August 31, 2024
10.3837/tiis.2024.08.005

• Customer Reviews
• helpfulness reviews
• product aspects
• service aspects
• random forest regression

M. Irfan Marwat, Javed Ali Khan, Dr. Mohammad Dahman Alshehri, Muhammad Asghar Ali, Hizbullah, Haider Ali, Muhammad Assam, Vol. 16, No. 3, March 31, 2022
10.3837/tiis.2022.03.005

• sentiment analysis
• Opinion mining
• Customer Reviews
• Natural Language Processing
• Imbalance
• Deceptive reviews
• Flipkart
• Amazon