Nasa Zata Dina, Sri Devi Ravana, Norisma Idris, Tseng-Ping Chiu, Vol. 18, No. 10, October 31, 2024
10.3837/tiis.2024.10.006

• customer behavior
• Emotion classification
• Ensemble learning
• Feature selection
• Online Customer Review
• topic modelling.

Nur ‘Aisyah Binti Zakaria Adli, Muneer Ahmad, Norjihan Abdul Ghani, Sri Devi Ravana, Azah Anir Norman, Vol. 18, No. 2, February 29, 2024
10.3837/tiis.2024.02.006

• COVID-19
• Ensemble Classification Method
• Sentiment Analysis.