• KSII Transactions on Internet and Information Systems
    Monthly Online Journal (eISSN: 1976-7277)

A Theoretical Framework for Closeness Centralization Measurements in a Workflow-Supported Organization


Abstract

In this paper, we build a theoretical framework for quantitatively measuring and graphically representing the degrees of closeness centralization among performers assigned to enact a workflow procedure. The degree of closeness centralization of a workflow-performer reflects how near the performer is to the other performers in enacting a corresponding workflow model designed for workflow-supported organizational operations. The proposed framework comprises three procedural phases and four functional transformations, such as discovery, analysis, and quantitation phases, which carry out ICN-to-WsoN, WsoN-to-SocioMatrix, SocioMatrix-to-DistanceMatrix, and DistanceMatrix-to-CCV transformations. We develop a series of algorithmic formalisms for the procedural phases and their transformative functionalities, and verify the proposed framework through an operational example. Finally, we expatiate on the functional expansion of the closeness centralization formulas so as for the theoretical framework to handle a group of workflow procedures (or a workflow package) with organization-wide workflow-performers.


Statistics

Show / Hide Statistics

Statistics (Cumulative Counts from December 1st, 2015)
Multiple requests among the same browser session are counted as one view.
If you mouse over a chart, the values of data points will be shown.


Cite this article

[IEEE Style]
M. Kim, H. Ahn and M. Park, "A Theoretical Framework for Closeness Centralization Measurements in a Workflow-Supported Organization," KSII Transactions on Internet and Information Systems, vol. 9, no. 9, pp. 3611-3634, 2015. DOI: 10.3837/tiis.2015.09.018.

[ACM Style]
Min-Joon Kim, Hyun Ahn, and Min-Jae Park. 2015. A Theoretical Framework for Closeness Centralization Measurements in a Workflow-Supported Organization. KSII Transactions on Internet and Information Systems, 9, 9, (2015), 3611-3634. DOI: 10.3837/tiis.2015.09.018.